ISO 9001 is an international quality standard developed by the International Organization for Standardization (ISO), a worldwide federation of national standards bodies representing some 130 countries.
ISO 9001 can be applied to any type and size of organization and provides a structured, but flexible, framework for a customer-focused business management system that drives business performance improvement. It is based on the following eight Quality Management Principles:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• System approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relationships

The benefits of ISO 9001 certification to Flying Dragon. customers include a motivated staff, improved product and service quality, and improved management and operational processes that result in less waste, increased productivity, efficiency and cost saving.